FAQs

1. What are the differences between inventory and check-in reports?

The inventory and check-in reports are two separate documents. An Inventory report is the detailed description of each room in the property. The check-in report is a handwritten report that is conducted on the date the tenant moves into the property after inspecting the condition of the property together with the landlord. It is essentially based on the inventory report. The check-In report, however, also contains detailed metre readings and a list of the keys that are handed over. In most cases, the check-In report will be scanned and attached to the inventory report.

2. Do the Inventory reports include any photographs?

Yes, all offered types of inventory reports (inventory report, check-in report, check-out report, EPC) are based on thorough written and photographic documentation.

3. Will you provide me with a copy of the report?

Yes, we always provide our clients with either a virtual (email) or hard copy of the report based on the customer's preferences.

4. Why do I need a check-in report?

When you have tenants moving in, you have to sign an agreement with them (which actually is the check-in report), which testified the state og the property and all its contents and fixtures at the very first da the tenants are moving in.

4.Why do I need check-in report?

When you have tenants moving in, you have to sign an agreement with them (which is actually the check-in report) that notes the current state of the property and all of its contents and fixtures on the day of the move in.

5. Do my tenants have to be there at the time you issue the check-in report?

It is not obligatory for the tenants to be present at the time of the check-in. After the report is sent to you, they will have the opportunity to read it and sign it where required.

6. Should I be in the property when you make the inspection?

This is not necessary, as long as somebody else is present to let the inventory clerk in.

7. If I want to book your combined service, can you make these two inspections on two separate days?

Our clients will usually use the combined service on the same day as this saves both time and money. If we do that service on two separate days, we will have to charge the full price for the check-in report.

8. How long does it take for you to issue the report?

The service will usually last between an hour and an hour and a half. The report will be then delivered to you within the next 72 hours. If you have any special requests, please let us know as soon as possible so that we can respond in time.

9. Why do I need a check-in report after an inventory one?

The check-in report is a separate document that is entirely based on the inventory report and represents the state of the property on the move-in day. If there are any damages after the tenants move out and you have a check-out report done as well, you can take legal actions because you will have indisputable and official evidence.

10. I am not sure about the exact time of the service. Can I call you back to reschedule my session?

It’s best that you book the most convenient day for you in advance. If you need to reschedule your service, please inform us as soon as possible and we will be happy to assist you. We don't charge any fees on top for booking or rescheduling an appointment.